We are excited to announce a major update to how we support you on LeadRevival. As we continue to grow, ensuring you have quick access to help is our top priority.
Today, we are rolling out a dedicated Support Dashboard and new communication tools.
Live Chat Support
Need a quick answer? You can now chat with us directly from the dashboard.
- Look for the "Support" link in the sidebar or the "Start Live Chat" button on the new support page.
- We use Crisp to power our real-time messaging, ensuring your questions get to us instantly.
Dedicated Support Page
We've centralised all support options at /dashboard/support. From here, you can:
- Start a Live Chat: For immediate assistance.
- Send a Message: Use our new categorized support form for bug reports, feature requests, or billing inquiries.
- Email Us: Find our direct contact information if you prefer standard email.
Improved Email Communication
We've also upgraded our email infrastructure.
- Reply-To: When you send emails to leads, they can now reply directly to your personal email address.
- Reliability: We've optimized our integration with Resend to ensure high deliverability for all transactional and support emails.
We are committed to providing the best possible experience. If you have any feedback on these new features, try them out and let us know!